All salespeople are good at their job. Yet, they all don’t close deals. Perhaps, to become a great sales leader, one has to go beyond the mastery of CRM and sending cold emails. Sound soft skills can transform an average salesperson into a great sales leader. If an XYZ in your organization can hit his/her sales goals quarter after quarter, it is their soft skills that are weaving magic.
What are soft skills, you may ask? These are nothing but personal attributes that helps someone communicate and interact effectively to get things done. So, what skills should you imbibe from sales leaders to up your sales game? Read this blog post to find out.
6 Soft Skills That Will Transform You into a Great Sales Leader
Enlisted below are 6 abilities that you must cultivate in yourself to become a great sales leader.
Perhaps the most underrated yet the most important skill a salesman must have. Great sales professionals always let the other person speak and genuinely listen to what they’re saying. They are patient and can cut all the background noise and listen with undivided attention. While meeting a prospect, it is good to learn when to shut down your laptop lid or keep your phone away. In this world of chaotic communication, it is a good practice to be a listener and let your prospect feel heard. Listen more and speak less in your next sales call. You will notice the difference.
#2 Critical thinking
This is a difficult skill, and mastering critical thinking can open innumerable doors for you. In the era of overly biased information channels, it is easy to fall prey to all the false or exaggerated content. But, if you develop critical thinking, you can start looking at things objectively. To notice both sides of an issue or to delve deep into a complex scenario and understand it is a soft skill you need. This improves your leadership, allowing you to see the truth and enhance your decisions.
#3 Persistent learning
If there’s one thing common to most leaders, sales or otherwise, it is continuous learning. Being a lifelong learner gives you a better edge over others. It’s needless to say that CEOs read a lot more books on a variety of topics than an average person. This soft skill enables any salesperson, regardless of their experience, to grow and flourish in their sales career. So if you have packed off your sales books in the attic, go get them now and start pouring over again!
#4 High emotional intelligence
Did you ever feel you were losing your nerve while talking to a prospect? If you controlled your mind and kept an even temperament in that scenario, you’re headed in the right direction. Yes, it’s one thing to gauge your prospect’s emotional state. And it is another to not lose your cool. High emotional intelligence is another important soft skill that sales leaders display. Why? Because the outcome of high EQ is steadiness and an even temperament.
Optimism is the only thing that keeps you going in a highly uncertain environment like sales. A strong belief that you will succeed despite all obstacles and challenges helps you stay focused and believe in the results – closing the deal. As a sales leader, exuding pessimism is a huge put-off for you and the team in general. Winning sales requires the right attitude and loads of positivity.
#6 Making time
A sales great sales leader manages his responsibilities in the organization and his team well. If you engross yourself serving the company and ignore your team, you lose the battle. Team building and engaging more with your team members results in a successful sales force. And improved sales, of course! The sales leader who has no time for their team is projecting that their priorities are elsewhere.
Soft skills are hard to cultivate. Some are harder than others. But investing time to learn these skills from successful leaders in the sales world is critical if you intend to become one. If you are unsure where to start, begin with listening. This will further enable you to learn other above-listed skills thereby making you a successful and great sales leader one day.